Privacy Policy
Samyah Wellness values your privacy and is committed to protecting your personal information.</div
1. Information We Collect
We may collect:- Name
- Contact details
- Date of birth
- Emergency contact
- Medical history relevant to services
- Payment details
- Attendance and booking history
- Feedback and communication records
2. How We Use Information
Your information may be used to:- Provide wellness services
- Schedule appointments and classes
- Maintain safety during sessions
- Process payments
- Share updates, offers, and announcements
- Improve customer experience
- Comply with legal obligations
3. Medical Information
Medical information shared with us is treated confidentially and used only for providing safe and appropriate services.
4. Payment Security
Samyah Wellness does not store complete credit/debit card information. Payments are processed through secure third-party payment gateways.
5. Data Sharing
We do not sell or rent your personal information.
Information may be shared only:- With authorised staff and therapists
- When legally required
- With payment/service providers required for operations
6. Marketing Communication
Clients may receive promotional communication through WhatsApp, SMS, email, or calls. Clients may opt out anytime.
7. Data Security
Reasonable security measures are taken to protect client data. However, no digital transmission can be guaranteed completely secure.
8. Retention of Information
Client information may be retained for operational, legal, and safety purposes.
9. Client Rights
Clients may request:- Access to their personal information
- Correction of inaccurate data
- Removal from marketing communication
10. Policy Updates
Samyah Wellness reserves the right to update this Privacy Policy at any time.