Terms & Conditions
Effective Date: 12 May 2026
Welcome to Samyah Wellness. By accessing our premises, website, booking services, attending sessions, or purchasing memberships/packages, you agree to the following Terms & Conditions.
1. General
Samyah Wellness is a holistic wellness centre offering services including but not limited to Yoga, Pilates, Functional Training, Physiotherapy, Recovery Services, Sound Healing, Workshops, Hydro Colon Therapy, Dance, Zumba, and Wellness Programs.
Management reserves the right to modify schedules, trainers, services, pricing, and policies without prior notice.
2. Health & Medical Disclaimer
- All members and clients are advised to consult their physician before beginning any wellness, fitness, yoga, recovery, or therapy program.
- Clients must disclose all medical conditions, injuries, surgeries, pregnancy, medications, or physical limitations before participating.
- Participation in any activity at Samyah Wellness is voluntary and at the client’s own risk.
- Samyah Wellness, its founders, trainers, therapists, consultants, and staff shall not be held liable for any injury, illness, allergic reaction, health complication, loss, or damages arising from participation.
3. Memberships & Packages
- Memberships and packages are non-transferable unless approved by management in writing.
- Packages are valid only for the duration mentioned at the time of purchase.
- Expired sessions/packages shall not be extended unless approved by management under exceptional circumstances.
- Membership benefits, inclusions, and pricing may change periodically.
4. Booking & Attendance
- Advance booking is recommended for all services.
- Late arrivals may result in reduced session time to avoid affecting subsequent appointments.
- Group classes are subject to availability and minimum participation requirements.
- Samyah Wellness reserves the right to reschedule or cancel sessions due to unforeseen circumstances.
5. Cancellation & No-Show Policy
- Members must inform at least 12 hours prior for cancellation or rescheduling.
- Late cancellations or no-shows may be treated as utilised sessions.
- Certain specialised services including Hydro Colon Therapy, Physiotherapy appointments, and private sessions would require advance payment.
6. Recovery Services
Ice Bath, Infrared Sauna, Steam, Red Light Therapy, Compression Boots, and other recovery services must be used responsibly and under guidance.
These services may not be suitable for individuals with:
- Cardiovascular conditions
- High blood pressure
- Pregnancy
- Epilepsy
- Severe medical conditions
- Recent surgeries
Clients are responsible for informing the team about any medical concerns.
7. Hydro Colon Therapy
Hydro Colon Therapy sessions are conducted by trained professionals. Clients must disclose complete medical history before treatment.
Samyah Wellness reserves the right to refuse treatment if deemed medically unsuitable.
8. Conduct & Etiquette
- Members are expected to maintain respectful behaviour toward staff and other members.
- Any inappropriate behaviour, harassment, misconduct, intoxication, or damage to property may result in suspension or termination without refund.
- Proper workout attire and hygiene must be maintained.
- Food and beverages are not permitted inside studios except water unless approved.
9. Personal Belongings
Members are responsible for their personal belongings. Samyah Wellness shall not be liable for any loss, theft, or damage.
10. Photography & Media
Samyah Wellness may capture photographs/videos during sessions, events, workshops, or activities for promotional and marketing purposes.
Clients who do not wish to appear in media must inform management in writing.
